Our response to the Covid-19 outbreak

During the coronavirus outbreak the health and well-being of the people we support, our staff, members, and volunteers is, and will remain, our priority.

Our services are still available, and we are working with partners and other organisations to support communities across the UK. Based on Government advice, we have made some changes to ensure we continue to support and protect our community as best we can.

Our support is still available 

We understand that you may need our help now more than ever, and our support services are still operating with some changes. 

Regional support 

Local support is available, and there are still organisations and communities across the UK ready to lend a helping hand. However, to best protect our beneficiaries and staff, we have closed our Pop-in centres for now. For advice and support nearby, contact us on Freephone 0808 802 8080 or email info@britishlegion.org.uk 

Specialist services 

We are still able to provide support and advice for any challenges you may be facing. Financial and employment support is still ongoing, as we understand your circumstances may have changed recently. Your physical and mental wellbeing is incredibly important, and if you have a specific need right now contact us on freephone 0808 802 8080 or email info@britishlegion.org.uk to discuss your situation. 

Admiral Nurses 

Our Admiral Nurses service helps you care for members of your household who may be struggling with dementia. We have stopped home visits for now but can provide advice over the phone. Freephone 0808 802 8080 or email ANsupport@britishlegion.org.uk for help looking after a loved one with dementia. 

Local support through Veterans’ Gateway 

Whatever kind of support you may need, the Veterans’ Gateway local support tool can show you organisations close by that are ready to help. 

Ways to get in touch

The RBL Helpline remains fully operational, so if you or someone you know in the Armed Forces community needs our support, please continue to contact us on 0808 802 8080 (8am to 8pm, 7 days a week). You can also email us at info@britishlegion.org.uk.

As of Thursday 19 March, our 15 Pop In Centres on high streets around the UK will be closed until it is safe to reopen them.

Please note that as our offices are closed, we're currently unable to open any post. If you'd like to get in touch please contact us by email at info@britishlegion.org.uk, or by calling 0808 802 8080.

If your concern is Covid-19 related we would encourage you to contact NHS 111 or visit 111.nhs.uk/covid-19 as they will be best placed to support you.

Upcoming events

All of our live fundraising events this Autumn have sadly been postponed to 2021. However, we now have virtual options such as My Poppy Run and many ideas for fundraising safely in a way that suits you.

Help support your Poppy Appeal in any way you can during these difficult times. Please call our supporter care line on 0333 011 4500 for assistance with fundraising or donations.

We’re encouraging all communities across the UK to join forces to ensure help and care is available for anyone who may be experiencing hardship, loneliness or isolation. Please do get in touch if you need us during this challenging time, and we stand ready to support you.

Risk assessments

We have now published our Covid-19 management risk assessments for different areas of the Legion. You can download the different risk assessments below. 

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